Accrohub

Effective date: 27 June 2026

This Privacy Policy explains how Accrohub collects, uses, and protects your personal information. We are committed to protecting your privacy and complying with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Introduction

AccroHub is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or engage with our services.

By using this website, you acknowledge that your personal information may be processed in accordance with this Privacy Policy and the Protection of Personal Information Act, 2013 (POPIA).

We may collect personal information that you voluntarily provide, including:

Full name
Email address
Telephone number
Company name
Information submitted through contact or enquiry forms
Any information you choose to include in your messages

We may also collect limited technical information automatically, such as:

IP address
Browser type
Device information
Pages visited
Date and time of your visit

2. Information We Collect

We use your personal information to:

Respond to enquiries
Communicate with you
Provide bookkeeping and related business services
Prepare quotations or proposals
Improve our website and services
Meet our legal and regulatory obligations

We only process personal information for lawful and legitimate business purposes.

3. How We Use Your Information

We do not sell your personal information.

We may share your information only where necessary with:

Trusted service providers who assist us in operating our business
Professional advisers
Regulatory authorities where required by law
Other parties where you have given your consent

Any third party processing information on our behalf is required to protect your personal information appropriately.

4. Sharing Your Information

Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.

You may disable cookies through your browser settings, although some website functionality may be affected.

5. Cookies

We take reasonable technical and organisational measures to protect personal information against:

Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Information Security

We retain personal information only for as long as necessary to:

Provide our services
Meet legal and regulatory requirements
Resolve disputes
Enforce our agreements

When information is no longer required, it is securely deleted or anonymised where appropriate.

7. Retention of Information

Subject to applicable law, you may request to:

Access your personal information
Correct inaccurate information
Update your information
Request deletion where legally permissible
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Regulator of South Africa

8. Your Rights

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Third-Party Websites

We may update this Privacy Policy from time to time. The latest version will always be published on this website together with the effective date.

10. Changes to this Policy

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us using the contact details provided on this website.

11. Contact Us

Last Updated: 26 June 2026